Applies to contact.work in this language version. Last updated: 11 April 2026. See our privacy policy.
1. Scope
1.1. These terms govern use of the CONTACT.WORK website (the “Site”).
1.2. The Site is operated under the CONTACT.WORK brand.
1.3. By using the Site you confirm that you have read these terms and the privacy policy. If you disagree, please stop using the Site.
1.4. These terms do not govern separate contracts for services, software licensing or other transactions concluded outside this text.
2. Intellectual property
Texts, images, logos, design elements and compilation of materials are protected by intellectual property laws. You may view the Site and use browser caching for personal, non-commercial use. Other use (copying, distribution, commercial adaptation) requires our prior written permission unless expressly allowed on the Site.
3. Information on the Site
3.1. Materials are for general information and marketing unless stated otherwise. Specifications, timelines, pricing, service levels, implementation outcomes and other commercial parameters are defined only in individual correspondence, proposals and contracts; website content does not constitute a binding offer unless expressly stated.
3.2. We aim to keep content accurate but do not warrant that it is complete, current or error-free. The Site is provided “as is”.
3.3. Content, including blog articles and service descriptions, is not individual legal, tax, financial or technical advice and does not replace professional assessment of risks. You are solely responsible for decisions on contracts and technology use.
3.4. References to third-party trademarks, products or platforms are for identification only and do not imply endorsement or guaranteed compatibility unless expressly stated.
4. Disclaimer of warranties
To the fullest extent permitted by law, we disclaim all express and implied warranties regarding the Site, including merchantability, fitness for a particular purpose, non-infringement, uninterrupted or error-free operation, meeting your expectations and freedom of the Site from harmful code on your devices.
We may change pages, features or appearance, or suspend or discontinue functionality, at any time without prior notice except where mandatory law requires otherwise.
5. Limitation of liability
5.1. To the fullest extent permitted by law, CONTACT.WORK shall not be liable for any direct or indirect loss, loss of profit, business interruption, loss of data, reputational harm, penalties or sanctions arising from use or inability to use the Site, reliance on its content, or acts or omissions of third parties (including hosting, telecoms, analytics and widget providers).
5.2. The Site may contain links and embedded resources (maps, chat, analytics). We do not control them and are not responsible for their content, privacy practices, availability, accuracy or consequences of your use.
5.3. You are responsible for protecting your devices and software, backing up data and assessing risks when using the internet.
5.4. Where applicable law sets a minimum liability that cannot be excluded, our liability is limited to that minimum; otherwise the limitations in clause 5.1 apply.
6. Acceptable use
You must not use the Site unlawfully, distribute malware, attempt unauthorised access to our systems or others’ data, circumvent technical limits, send spam through forms, scrape or harvest data without permission, or misrepresent identity or authority. We may restrict access (including by IP) for abuse, security risks, overload or as required by authorities.
7. Contact forms, user content and optional tools
7.1. By submitting forms you confirm information is accurate to the best of your knowledge and that you do not include unlawful, defamatory, misleading or rights-infringing content. Personal data processing is described in the privacy policy.
7.2. Responses via email, forms or chat widgets are informational and do not create contractual obligations as to scope, price or timelines until separate written agreements are signed, unless expressly agreed otherwise in writing.
8. Indemnity
You agree to indemnify and hold CONTACT.WORK harmless against claims, losses, reasonable legal costs and expenses brought by third parties arising from your breach of these terms, applicable law or third-party rights when using the Site, including submission of false or unlawful information through forms – to the extent permitted by mandatory law (including consumer protection where applicable).
9. Force majeure
Neither party is liable for failure to perform obligations related to use of the Site where caused by events beyond reasonable control (force majeure), including network or hosting failures, acts of authorities or natural disasters, provided notice is given where reasonably possible.
10. Changes
We may update these terms; the current version is published on the Site. Continued use after changes constitutes acceptance unless mandatory law provides otherwise. If you disagree, stop using the Site.
11. Governing law, disputes and general
11.1. Unless mandatory consumer rules say otherwise, these terms are governed by the laws of Kazakhstan.
11.2. Disputes shall be submitted to the courts of Kazakhstan, without prejudice to mandatory rights of consumers in their country of residence.
11.3. If any provision is held invalid, the remainder stays in effect. Failure to enforce a right is not a waiver. These terms together with the privacy policy constitute the entire agreement between you and us regarding use of the Site and supersede prior oral or written understandings on the same subject unless expressly agreed otherwise.