Telephony connector
Integrates IP telephony on Asterisk platform with any other information systems.
Allows you to bypass the complexities of using AMI and AGI functions of Asterisk due to a clear and convenient API.
Calls
can be accepted and completed in any application.
Data
easy to process (online statuses, statistics and call records).
Features and Features
How the phone connector for Asterisk helps manage calls.
Call management
Embedding telephony functionality into other applications via a connector allows them to receive and make calls.
Call recording
External systems can download and listen to recordings of external and internal telephone calls.
Statistics
Comprehensive statistics on calls, channels, queues and employees are available from other applications.
Monitoring
External online control over key parameters of telephone calls, queue statuses, communication channels and employees.
Scaling
Flexibility when connecting multiple Asterisk servers, the ability to process telephone events from different sources.
Rich API
Wide range of AMI functions and AGI scripts allow you to integrate call management into any other systems.
Find out the cost of the Asterisk connector
Leave your contacts so we can send you rates for implementing a telephone connector.
Asterisk API Connector FAQ
Can we integrate Asterisk without a connector?
You can, but it is not practical. Installing the connector and getting a working integration quickly is far simpler than tracking AMI events yourself and writing handlers for them.
How fast does the connector process events?
Practically instantly. For example, a callee status change (ready/not ready) is delivered within milliseconds.
What skills does the team need for integration?
Developers with REST (or similar) experience and basic telephony knowledge usually have enough. The connector is valuable because deep IP-telephony expertise is not required.
3 stages of implementation
Designing a connector architecture for collecting and processing telephone events, taking into account customer requirements and the characteristics of the company’s communication network.
Design
connector operationPreparing and configuring the Asterisk telephony server. Adaptation of the connector for collecting and transmitting the necessary data (calls and statuses) to external systems.
Implementation
configuration settingIntegration via AMI with the Asterisk telephony system and via API with other applications that process telephone events (statistics, monitoring, dashboards, etc.).
Integration
with telephony systemsAsterisk connector
to manage calls.
Key Facts
- Company
- CONTACT.WORK – digital communications systems integrator
- Category
- Software Product
- Description
- Asterisk API connector: embed call control, agent statuses and telephony analytics into your corporate applications. Get a consultation.
- Address
- 5 Dostyq St., Astana 020000, Kazakhstan
- Website
- contact.work
- sale@contact.work
- Telegram
- @contactworkteam