Auto dial
A tool for making a large number of simultaneous calls to subscriber phone numbers.
Powered by Asterisk and helps reduce the cost of dialing and waiting for an answer.
Asterisk
open IP telephony platform connected to communication channels.
Caller
module for managing telephone call campaigns.
Features and Features
How Asterisk auto dialing saves the user company money.
Calling campaigns
Calling lists are configured according to flexible rules, which allows you to run several outgoing campaigns simultaneously to call customers.
Predictive calling
The system adapts to the employees on the line and the quality of the telephone base to ensure maximum load on available operators with calls.
Communication costs
Reduce costs by automatically rerouting outgoing calls to routes with cheaper rates.
Definition of robots
Defining an answering machine or telephone assistant allows you to quickly end such a call without transferring it to an employee.
Statistics
Comprehensive statistics on outgoing calls, calling campaigns and employees help you find useful insights.
Monitoring
Controlling call times and employee statuses, tracking campaign states reduces downtime.
Autoinformer
Automatically informing clients after a successful call and involving them in a dialogue without the participation of operators.
Rich API
Extensive API capabilities allow you to integrate the telephone dialer into any other systems.
Find out the cost of an Asterisk auto call
Leave your contacts so we can send you rates for setting up and supporting the telephone dialing system.
Autodialer FAQ
How many concurrent calls are possible?
Our record – 2,000 simultaneous calls. You can go higher by using several Asterisk servers.
Which outbound dialing rules are supported?
Outbound flows are built around your processes and business requirements. For example, a call may start as soon as a lead submits a request. If the callee does not answer, a follow-up attempt is placed after 5 minutes. If there is still no answer and they have not called back, two more attempts follow at 10-minute intervals, rotating the calling number.
What campaign types are used for mass outbound calling?
Depending on how many calls run in parallel, you use progressive or predictive dialing. Progressive dialing suits lower call volumes or high-value leads. Predictive mode fits high concurrent volume or lower-cost leads.
Can autodialing be embedded in our CRM or another application?
Yes. The module uses an API to start, pause, or change outbound campaign configuration. You can manage dialing from our web interface or from your own applications.
3 stages of implementation
Designing the architecture of a mass calling system, taking into account the IT infrastructure, network configuration, working servers and connected telephony providers.
Design
calling systemsPreparing and setting up a server (one or more). Setting up the logic of the caller's work. Connecting communication channels from telephony service providers.
Implementation
configuration settingIntegration with other systems and connecting them as data sources for filling out calling campaigns and subsequent telephone calls to subscribers.
Integration
with other systemsAuto dial Asterisk
for bulk outgoing calls.
Key Facts
- Company
- CONTACT.WORK – digital communications systems integrator
- Category
- Software Product
- Description
- Outgoing phone call module for calling campaigns via Asterisk, built via API into customer applications and systems.
- Address
- 5 Dostyq St., Astana 020000, Kazakhstan
- Website
- contact.work
- sale@contact.work
- Telegram
- @contactworkteam